Privacy Policy

Privacy Policy

Introduction

Welcome to https://black-mold-remediation-pomona-ca.ecojohns.com (hereinafter referred to as “Black Mold Remediation Pomona CA,” “we,” or “us”). We are dedicated to maintaining a secure and transparent environment for our users, ensuring their privacy is protected at all times. This Privacy Policy details the practices we employ regarding the collection, handling, and protection of personal data in compliance with various global privacy laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25
  • The General Data Protection Regulation (GDPR) of the European Union (EU)
  • Brazil’s Lei Geral de Proteção de Dados (LGPD)
  • California’s Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA)
  • Colorado’s Consumer Protection Act (CPA)
  • Utah’s Consumer Sales Privacy Act (UCPA)
  • Connecticut’s Connectict Consumer Data Protection Act (CTDPA)
  • Virginia’s Consumer Data Protection Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This privacy policy applies to all aspects of our online presence, including but not limited to:

Please note that this policy does not extend to external platforms, applications, or websites accessed through links on our site, as these have their own privacy policies governing data collection and usage.

Processing Activities

This document outlines the practices for personal data processing when:

  • Users engage with our applications, utilize our services, or act as authorized users on our platform.
  • Visitors explore our websites linked to this Privacy Policy.
  • Individuals communicate with us via email, phone calls, text messages, or newsletters.

Personal Data Collection

We collect various categories of personal data, including:

  • Account Information: Details required to create and manage user accounts, such as names, usernames, and passwords.
  • Payment Information: Data related to financial transactions, including payment method details and billing addresses.
  • Financial Information: Records of purchases, spending patterns, and financial history (anonymized where possible).
  • Purchase Information: Items bought, purchase frequency, and order details.
  • Mobile Device Identifiers: Unique device identifiers, IP addresses, and mobile network information to enhance user experience.
  • Location Data: Geographic coordinates when users opt-in to location services, used for personalized content and services.
  • Feedback: User reviews, ratings, comments, and suggestions to improve our products and services.
  • Social Media Information: Publicly accessible data from social media platforms when users interact with us on these sites.
  • Product Information: Details about the products viewed, searched for, or purchased by users.

We obtain this data through direct user input, interactions with our systems, and automated technologies, including cookies (as described below). Additionally, we may receive personal data from third parties who assist in providing our services, always adhering to their respective privacy policies.

Cookies

We utilize cookies to enhance user experience and gather analytics about website usage. Cookies are small text files stored on a user’s device with specific functions:

  • Strictly Necessary Cookies: Essential for navigating the website and using its core features.
  • Preference Cookies: Remember settings, language preferences, and user interface customization.
  • Analytics Cookies: Collect information about how users interact with our site to improve performance and deliver personalized content.

Users have control over non-essential cookies through our Cookie Manager, allowing them to manage their cookie preferences.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes collected or as required by law. Once these purposes are met, we securely delete or anonymize the data to protect user privacy.

Security Measures

Black Mold Remediation Pomona CA implements robust security measures to safeguard personal data from unauthorized access, disclosure, alteration, or destruction. These include:

  • Encryption of data during transmission and at rest.
  • Engaging secure third-party processors who adhere to strict data protection standards.
  • Regularly reviewing and updating our security practices to adapt to new threats.

Children’s Privacy

We do not intentionally collect personal data from children under the age of 18. If we learn that a child has provided us with personal information, we will take steps to delete this data and notify parents or guardians as required by applicable law.

Your Rights

Depending on your jurisdiction, you have certain rights regarding personal data, including:

  • Access: Request access to the personal data we hold about you.
  • Rectification: Ask for corrections if your data is inaccurate or incomplete.
  • Erasure (Right to be Forgotten): Request the deletion of your data where there is no valid reason for retaining it.
  • Restriction: Limit our processing of your data in certain circumstances.
  • Portability: Receive a copy of your personal data in a structured, commonly used format.
  • Objection: Object to the processing of your data for specific or all purposes.
  • Non-Discrimination: Be free from biased treatment due to exercising your data rights.

To exercise these rights, please contact our dedicated privacy team at [email protected] or through formal written correspondence. We will respond to legitimate requests within the required time frames as per applicable laws.

Changes to Policy

We reserve the right to update this Privacy Policy at any time. Any modifications will be posted on our website, ensuring transparency and informing users of any significant changes.

Contact Information

For inquiries, unsubscribe requests, or if you have any data-related questions, please reach out to our privacy team via:

We value your trust in our commitment to data protection and privacy.